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Tag Collective: Innovation for Africa
Tag Collective: Innovation for AfricaTag Collective 
Unlocking the potential of communities in Africa
Unlocking the potential of communities in Africa 
Apple is the world’s first trillion dollar brand in the 2024 Kantar BrandZ Most Valuable Global Brands
Apple is the world’s first trillion dollar brand in the 2024 Kantar BrandZ Most Valuable Global Brands 
Africa's creative future: Leading the world through innovation and collaboration
Africa's creative future: Leading the world through innovation and collaboration,  
Tradeway Promotions welcomes creative giant, David Tshabalala, as head of design
Tradeway Promotions welcomes creative giant, David Tshabalala, as head of design 
Banks bounce back as First National Bank takes top spot as South Africa's Most Valuable Brand
Banks bounce back as First National Bank takes top spot as South Africa's Most Valuable Brand 
Challengers to Watch 2023: Mejuri
Challengers to Watch 2023: Mejuri,  
Using digital to personalise customer services in Africa
Using digital to personalise customer services in Africa

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How to win in the African digital space
How to win in the African digital space

  12 Feb 2019

4 CRM marketing trends to ignite 2019
4 CRM marketing trends to ignite 2019

  12 Feb 2019

Top 5 Industries to benefit from AI
Top 5 Industries to benefit from AI

12 Feb 2019

6 ways to win with CX
6 ways to win with CX

  8 Feb 2019

The brands leading, challenging and exploring in 2019
The brands leading, challenging and exploring in 2019

  5 Feb 2019

Microsoft CMO on the transformation of digital marketing
Microsoft CMO on the transformation of digital marketing

  5 Feb 2019

#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview
#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview

, Bizcommunity.com  1 Feb 2019

#BizTrends2019: The transformative power of transparency
#BizTrends2019: The transformative power of transparency

  25 Jan 2019

#BizTrends2019: "Bang bang, feel the pain" if you don't know what customers want
#BizTrends2019: "Bang bang, feel the pain" if you don't know what customers want

  21 Jan 2019

Advertising is dead. Long live value-tising
Advertising is dead. Long live value-tising

  16 Jan 2019

Godfrey Parkin, CEO of Britefire and of Angaza.
#BizTrends2019: Brand building must become more about customer experience

  14 Jan 2019

#BizTrends2019: Business excellence in Africa relies on customer centricity
#BizTrends2019: Business excellence in Africa relies on customer centricity

  9 Jan 2019

Take care when hitching customers' emotions to your brandwagon
Take care when hitching customers' emotions to your brandwagon

  21 Dec 2018

All the 2018 AfricaCom Awards winners
All the 2018 AfricaCom Awards winners

15 Nov 2018

#AfricaCom2018: How to leapfrog when improving customer experience
#AfricaCom2018: How to leapfrog when improving customer experience

  14 Nov 2018

Customer expectations outpace brand experiences
Customer expectations outpace brand experiences

  12 Nov 2018

AfricaCom Awards 2018 finalists
AfricaCom Awards 2018 finalists

1 Nov 2018

AI Summit launches at AfricaCom 2018
AI Summit launches at AfricaCom 2018

10 Oct 2018

Hans Zachar, managing director: technology strategy, Accenture Africa.
How African enterprises chart growth in the digital age

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Using digital to personalise customer services in Africa
Using digital to personalise customer services in Africa

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How to win in the African digital space
How to win in the African digital space

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4 CRM marketing trends to ignite 2019
4 CRM marketing trends to ignite 2019

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Top 5 Industries to benefit from AI
Top 5 Industries to benefit from AI

12 Feb 2019

6 ways to win with CX
6 ways to win with CX

 8 Feb 2019

The brands leading, challenging and exploring in 2019
The brands leading, challenging and exploring in 2019

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Microsoft CMO on the transformation of digital marketing
Microsoft CMO on the transformation of digital marketing

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#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview
#BizTrends2019: Bizcommunity hosts #BizTrendsLIVE!, an overview

,  1 Feb 2019

#BizTrends2019: The transformative power of transparency
#BizTrends2019: The transformative power of transparency

 25 Jan 2019

#BizTrends2019: "Bang bang, feel the pain" if you don't know what customers want
#BizTrends2019: "Bang bang, feel the pain" if you don't know what customers want

 21 Jan 2019

Advertising is dead. Long live value-tising
Advertising is dead. Long live value-tising

 16 Jan 2019

Godfrey Parkin, CEO of Britefire and of Angaza.
#BizTrends2019: Brand building must become more about customer experience

 14 Jan 2019

#BizTrends2019: Business excellence in Africa relies on customer centricity
#BizTrends2019: Business excellence in Africa relies on customer centricity

 9 Jan 2019

Take care when hitching customers' emotions to your brandwagon
Take care when hitching customers' emotions to your brandwagon

 21 Dec 2018

All the 2018 AfricaCom Awards winners
All the 2018 AfricaCom Awards winners

15 Nov 2018

#AfricaCom2018: How to leapfrog when improving customer experience
#AfricaCom2018: How to leapfrog when improving customer experience

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Customer expectations outpace brand experiences
Customer expectations outpace brand experiences

 12 Nov 2018

AfricaCom Awards 2018 finalists
AfricaCom Awards 2018 finalists

1 Nov 2018

AI Summit launches at AfricaCom 2018
AI Summit launches at AfricaCom 2018

10 Oct 2018

Hans Zachar, managing director: technology strategy, Accenture Africa.
How African enterprises chart growth in the digital age

 9 Oct 2018

AfricaCom 2018 takes place in Cape Town, 13-15 November 2018.
Celebrating Africa's digital heroes in 2018

14 Sep 2018

data/ © dolgachov via
African research dominated by mobile, social media

 6 Sep 2018

OnePlace appoints EMEA head of sales
OnePlace appoints EMEA head of sales

3 Sep 2018

Suffer a data breach and lose up to one third of your customers
Suffer a data breach and lose up to one third of your customers

30 Aug 2018

CEM Africa kicks off this week!
CEM Africa kicks off this week!

27 Jul 2018

5 expectations of the African millennial consumer
5 expectations of the African millennial consumer

19 Jul 2018

Never Ncube is the newly appointed Chief Executive Officer of Dandemutande.
Seizing opportunities in Zimbabwe's new era

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The crucial role of client service excellence in agencies
The crucial role of client service excellence in agencies

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Implement GDPR or organisations risk losing business
Implement GDPR or organisations risk losing business

21 Jun 2018

Investing in your customers yields returns
Investing in your customers yields returns

14 Jun 2018

Chasing the dream of the single view of the customer
Chasing the dream of the single view of the customer

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Creating better customer experience in Africa
Creating better customer experience in Africa

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Top 3 takeouts from Zuckerberg's fireside chat at Viva Tech
Top 3 takeouts from Zuckerberg's fireside chat at Viva Tech

29 May 2018

GDPR: ground zero for a more trusted, secure internet
GDPR: ground zero for a more trusted, secure internet

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How African businesses can comply with new EU data laws
How African businesses can comply with new EU data laws

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Chief marketers believe their jobs are at risk if customer experience strategies fail
Chief marketers believe their jobs are at risk if customer experience strategies fail

2 May 2018

Empathy - a two-way street in customer service
Empathy - a two-way street in customer service

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The role of mobile in building brand loyalty
The role of mobile in building brand loyalty

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#ECMA18: Cracking e-commerce conversion
#ECMA18: Cracking e-commerce conversion

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Consumer engagement today is shaped by technology
Consumer engagement today is shaped by technology

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