Control | Bizcommunity

Control | Bizcommunity

News

The science of service recovery: Why resolving complaints boosts your bottom line

CRM, CX, UX

The science of service recovery: Why resolving complaints boosts your bottom line

Chantel Botha, Issued by BrandLove 2 days

The Department of Justice says a decision on the Special Investigating Unit’s application to amend the 2020 Presidential Proclamation mandating it to investigate corruption involving the Lottery and its employees, is expected by the end of February. Archive photo: Ashraf Hendricks / GroundUp

Criminal Law

SIU applies to extend lottery corruption probe

Raymond Joseph 3 days

Media Freedom

Trump’s foreign aid freeze disrupts global journalism

19 Feb 2025

The ABC Q4 2024 figures have been released. Image by Lesley Svenson, Bizcommunity

Magazines

ABC Q4 2024: Magazines show resilience in 2024

3 days

New Plant Health Act to boost agricultural trade and biosecurity

Agriculture

New Plant Health Act to boost agricultural trade and biosecurity

17 Feb 2025

The power of media-owned assets: Why brands should take control of their platforms

Media

The power of media-owned assets: Why brands should take control of their platforms

Shaune Jordaan, Issued by Hoorah Digital 17 Feb 2025

SAIW implements strategic overhaul to boost efficiency and service delivery

Skills Development

SAIW implements strategic overhaul to boost efficiency and service delivery

17 Feb 2025

(Image supplied)

Radio & Audio

Warc: “Podcasts are having a moment" - but popularity not translating into ad revenue

17 Feb 2025

Source: Supplied.

Music

Hollow Coves: Nothing to Lose SA tour strikes a chord

Katja Hamilton 1 day

BCG survey reveals untapped market potential of women-centric products and services

Research

BCG survey reveals untapped market potential of women-centric products and services

13 Feb 2025

Markets & Investment

Expropriation – what it means for your finances

Warren Wilkinson 13 Feb 2025

Explore the future of packaging at Propak Africa

Exhibitions & Events

Explore the future of packaging at Propak Africa

Issued by PROPAK AFRICA 2025 12 Feb 2025

Lovemore Kamuzangaza, country managing partner, Forvis Mazars in Zimbabwe

Mining

Technology paves the way for sustainable mining in Africa

Lovemore Kamuzangaza 11 Feb 2025

Integrated surveillance systems boost security for local businesses

Security

Integrated surveillance systems boost security for local businesses

Leandro da Cunha 11 Feb 2025

UEFA Champions League 24/25 official match ball revealed

Sport

UEFA Champions League 24/25 official match ball revealed

11 Feb 2025

Taste the change at Courtyard Hotel Waterfall City

Hospitality

Taste the change at Courtyard Hotel Waterfall City

Issued by City Lodge Hotels 7 Feb 2025

Economy

"Trump’s aid review is a win for Africa"

NJ Ayuk 6 Feb 2025

Laurent Muschel, HERA Director General, and Jean Kaseya, Africa CDC Director General, stand near mpox vaccines as first batches arrive at N'Djili International Airport in Kinshasa, Democratic Republic of Congo, 5 September 2024. Reuters/Justin Makangara/File Photo

Health & Welfare

Africa's top health official presses US to resume health aid

Jennifer Rigby 6 Feb 2025

Artificial Intelligence

Meta’s AI transparency effort introduces ad content labels

Karabo Ledwaba 6 Feb 2025

#MiningIndaba: Alternative financing is the new frontier for Africa

Markets & Investment

#MiningIndaba: Alternative financing is the new frontier for Africa

6 Feb 2025

Plan thoughtfully for a secure future

Financial Services

Plan thoughtfully for a secure future

Issued by Securitas™ Financial Group 6 Feb 2025

Yesh Surjoodeen is managing director of HP Southern and Central Africa

Trends

#BizTrends2025: African innovation depends on investment and protecting intellectual property

Yesh Surjoodeen 5 Feb 2025

South Africa, are you aware of childhood cancer?

Oncology

South Africa, are you aware of childhood cancer?

Clarice Jacobs, Issued by Westlink Business Solutions 17 Oct 2024

Explainer: BELA and its controversies

Primary & Secondary Education

Explainer: BELA and its controversies

Paula Ensor 5 Feb 2025

Dear men: your health

Public Health

Dear men: your health

Issued by Westlink Business Solutions 28 Jun 2024

Be active in the journey to no violence against women and children

Health & Welfare

Be active in the journey to no violence against women and children

Clarice Jacobs, Issued by Westlink Business Solutions 7 Dec 2024

Ancel Draai, MD for Applico Training

Trends

#BizTrends2025: What’s next for HR and payroll? Top trends to watch in 2025

Ancel Draai 4 Feb 2025

5 key trends driving the manufacturing sector in 2025

Trends

5 key trends driving the manufacturing sector in 2025

Mark Wilson 5 Feb 2025

#MiningIndaba: Mantashe classifies coal as critical mineral

Mining

#MiningIndaba: Mantashe classifies coal as critical mineral

Lindsey Schutters 3 Feb 2025

Source: Supplied. Brina Biggs

Trends

#BizTrends2025: Data-led insurance product development – the key to the year ahead and beyond

Brina Biggs 4 Feb 2025

World Wetlands Day: Sappi leads the way in wetland conservation in South Africa

Environment & Natural Resources

World Wetlands Day: Sappi leads the way in wetland conservation in South Africa

Issued by Sappi 3 Feb 2025

Marketing

#BizTrends 2025: 99c’s Andrew Brand - Retail advertising: The new frontier

Andrew Brand 3 Feb 2025

Last quarter of 2024 saw a double win for The Body Shop

Health & Beauty

Last quarter of 2024 saw a double win for The Body Shop

Issued by The Body Shop 31 Jan 2025

Source: Supplied. Dr Winter performing a CT-guided interventional procedure.

Healthcare

An emerging field: Minimally invasive radiology techniques for cancer pain

4 Feb 2025

Source: Supplied. Tim Wakeford, Vice President, Financials Product Strategy at Workday.

Finance

2025's recalibration of the finance function - where does this leave skilled humans?

Tim Wakeford 3 Feb 2025

Source: 4045 via

Aviation

Acsa reports strong peak travel period and outlook for 2026

29 Jan 2025

Jordan Hollander, co-founder at Hotel Tech Report

Technology

How AI will revolutionise the hospitality industry in 2025

Jordan Hollander 28 Jan 2025

Dr Shay Ganesh, Medshield's new CMO.

Healthcare

Medshield names new CMO

28 Jan 2025

Transformation in agricultural technology demands agile insurance response

Agriculture

Transformation in agricultural technology demands agile insurance response

Andries Wiese 28 Jan 2025

Mastering Valentine’s Day deliveries: expert tips for on-time gifts

Retail

Mastering Valentine’s Day deliveries: expert tips for on-time gifts

28 Jan 2025

Maggie Moonsammy, sales manager at Strider Digital

Career Advice

How to master the gig economy: 5 essential habits for successful contract careers

28 Jan 2025

Source: Supplied. Tandi Jacobs, operations manager, Internal Developers (ID).

Office Property

2025: A pivotal year for South Africa’s office real estate dynamics

27 Jan 2025

Start your own construction company in South Africa in 7 steps

How To Start Up

Start your own construction company in South Africa in 7 steps

Issued by Company Partners 27 Jan 2025

Jane Andropoulos, Partner, Bowmans

Trends

#BizTrends2025: Expect more corporate corruption crackdowns in 2025

Jane Andropoulos 27 Jan 2025

VML’s 11th annual trends study says looking ahead, 2025 will be a year of both immense challenge and opportunity for brands in South Africa (Image supplied)

Marketing & Media

The Future 100: 2025 - A year of challenge and opportunity for brands

27 Jan 2025

World Cancer Day campaign ‘United by Unique’

Oncology

World Cancer Day campaign ‘United by Unique’

Issued by CANSA 24 Jan 2025

Top tips for mastering small business cash flow management in 2025

Entrepreneurship

Top tips for mastering small business cash flow management in 2025

24 Jan 2025

Samsung Galaxy S25 series sets the standard of AI phone as a true AI companion

Mobile & Apps

Samsung Galaxy S25 series sets the standard of AI phone as a true AI companion

Issued by Samsung 29 Jan 2025