Empathy | Bizcommunity

Empathy | Bizcommunity

News

A recent Effie SA Dialogue Series that took place at Nedbank in Sandton saw a panel take on this discussion under the banner, Inside Effie’s winning strategies, from strategy to results, elevating marketing effectiveness. The panelists (L to r): Carl Willoughby, Effie SA Grand Judge and CCO TBWA, Nicole Shub, CMO Pineapple and 2024 Grand Effie SA winner, Refilkwe Maluleke, Effie SA Jury co-chair and head of marketing Discovery Health, Shaun Dix, global service line leader, creative excellence, Ipsos and moderator Silas Matlala Gibs.

Advertising

Inside Effie’s winning strategies: The hallmarks of an effective campaign

Danette Breitenbach 14 hours

Branding

Absa celebrates 1 year anniversary of Your Story Matters brand repositioning

Issued by OnPoint PR 1 day

The science of service recovery: Why resolving complaints boosts your bottom line

CRM, CX, UX

The science of service recovery: Why resolving complaints boosts your bottom line

Chantel Botha, Issued by BrandLove 20 Feb 2025

Empathy or avoidance? The communicator’s guide to difficult conversations

PR & Communications

Empathy or avoidance? The communicator’s guide to difficult conversations

Michelle Cavé, Issued by Brandfundi 18 Feb 2025

Matimba Mbungela, Group Chief Officer for Human Resources at Vodacom Group

HR & Management

#TopEmployers2025: Matimba Mbungela, chief HR officer - from the Cape to Cairo, what sets Vodacom apart from the rest

Shan Radcliffe 17 Feb 2025

Branding

Key branding insights from the WEF, Davos 2025

10 Feb 2025

DEI

The 'woke-ism' debate in brand communications: Navigating inclusivity in a polarised world

Issued by Brandfundi 30 Jan 2025

Anja van Beek, talent & culture strategist, leadership & HR expert and executive coach

Trends

#BizTrends2025: Building resilient, human-centric workplaces

Anja van Beek 30 Jan 2025

Why psychology is crucial for next-gen business leaders

Management & Leadership

Why psychology is crucial for next-gen business leaders

Issued by SACAP 27 Jan 2025

Lyndy van den Baarselaar, Managing Director at ManpowerGroup SA

Trends

#BizTrends2025: #CuratingtheFuture - trends shaping SA's HR and recruitment landscape

Lyndy van den Barselaar 27 Jan 2025

Brian Eagar, CEO of Towerstone

Trends

#BizTrends2025: #CuratingtheFuture with emotional intelligence to unlock leadership doors in 2025

Brian Eagar 24 Jan 2025

Accessibility and growth mark innovation in 2024

Higher Education

Accessibility and growth mark innovation in 2024

Issued by Hasso Plattner d-school Afrika 23 Jan 2025

Mental health

Healing trauma and building resilience: The role of art therapy in early childhood education

Nadia Lubowski 21 Jan 2025

#BizTrends2025: Vodacom’s Andisa Ntsubane – The anatomy of winning brands in 2025

Marketing

#BizTrends2025: Vodacom’s Andisa Ntsubane – The anatomy of winning brands in 2025

Andisa Ntsubane 22 Jan 2025

Phillipa Geard, founder and CEO of RecruitMyMom and its sister platform, RecruitAGraduate.

Trends

#BizTrends2025: 7 trends impacting the HR and recruitment sector in 2025 and beyond

Phillipa Geard 21 Jan 2025

El Broide, managing director at The Platinum Club, explains why data-driven insights and creativity will shape the future of PR(Image supplied)

PR & Communications

#BizTrends2025: The Platinum Club’s El Broide on why data-driven insights and creativity will shape the future of PR

El Broide 21 Jan 2025

Peter Andrew, CEO, CCI South Africa

Trends

#BizTrends2025: BPO industry ready for transformation

Peter Andrew 20 Jan 2025

Abigail Buckley, digital business director at Joe Public, examines the impact on digital marketing when it comes to AI (Image supplied)

Digital

#BizTrends2025: Joe Public’s Abigail Buckley - AI's impact on digital marketing

Abigail Buckley 20 Jan 2025

Source: © CIO SA Vincent Maher, True I/O CEO and the leader of the MMA AI Leadership Consortium looks at the five trends driving the reshaping of marketing through AI

Digital

#BizTrends2025:True I/O's Vincent Maher - 5 AI trends shaping marketing in 2025

Vincent Maher 13 Jan 2025

Human8 hires Niels Neudecker as managing director, US

Research

Human8 hires Niels Neudecker as managing director, US

Issued by Human8 8 Jan 2025

Daniel Dercksen

Film

Top 10 films in 2024

Daniel Dercksen 6 Jan 2025

Teamwork tips for hospitality providers striving for success this festive season

Tourism & Travel

Teamwork tips for hospitality providers striving for success this festive season

Reinhard Visser 24 Dec 2024

Source: © 123rf Amanda Chikara, marketing specialist, FamilySearch – Southern Africa says the changes we’re witnessing are not mere trends but foundational shifts that will define the future of marketing

Marketing

Marketers be warned: Adapt or become obsolete

Amanda Chikara 30 Dec 2024

Things to do during your gap year

Higher Education

Things to do during your gap year

Issued by FundiConnect 17 Dec 2024

The benefits of 4IR and 5IR in manufacturing

Design & Manufacturing

The benefits of 4IR and 5IR in manufacturing

Mark Wilson 13 Dec 2024

How to stand out in a sea of influencers

Marketing

How to stand out in a sea of influencers

Issued by Dentsu 12 Dec 2024

Winning customer experience in the medical industry: A GPS for customers

CRM, CX, UX

Winning customer experience in the medical industry: A GPS for customers

Issued by Ask Afrika 9 Dec 2024

Branding

3 questions to identify your brand’s strategic priorities for 2025

Cynthia Vega and Piers Lindsay-Taylor, Issued by Kantar 5 Dec 2024

Trust and hybrid working: what is it, how do you develop it, and how do you protect it?

Trends

Trust and hybrid working: what is it, how do you develop it, and how do you protect it?

Issued by GO Content Lab 3 Dec 2024

#DisabilityAwarenessMonth: Designing for accessibility and shaping the future of UI/UX design

CRM, CX, UX

#DisabilityAwarenessMonth: Designing for accessibility and shaping the future of UI/UX design

Niven Subbadu, Issued by BET Software 28 Nov 2024

What’s your employee wellness strategy for twenty twenty thrive?

Employee Wellness

What’s your employee wellness strategy for twenty twenty thrive?

Issued by icandi CQ 26 Nov 2024

CapeTalk podcast series achieves double distinction at the South African Podcast Awards

Radio & Audio

CapeTalk podcast series achieves double distinction at the South African Podcast Awards

Issued by Primedia Broadcasting 7 Nov 2024

Advertising

Why South African advertising needs to rediscover its storytelling roots

Stefanie Davis 7 Nov 2024

Dealing with ADHD: Insights from Dr. David Rex Orgen

Mental health

Dealing with ADHD: Insights from Dr. David Rex Orgen

Issued by Profaster Media 6 Nov 2024

Why SA needs to address its male mental health crisis

Health & Welfare

Why SA needs to address its male mental health crisis

Issued by The Character Company 5 Nov 2024

Image source: Boris Vasilenko –

Management & Leadership

Humility: A human advantage AI can’t compete with

Celeste Sirin 1 Nov 2024

Building a people-first culture

Employee Wellness

Building a people-first culture

Katinka Pretorius, Issued by Sunshinegun 1 Nov 2024

Image source: fauxels from

Management & Leadership

Strategic investment: Elevate company culture by potentialising people

Savina Harrilall 29 Oct 2024

AI in agriculture: Will it close or widen the gender gap?

Agriculture

AI in agriculture: Will it close or widen the gender gap?

Wambui Kuria and Niharika Agarwal 29 Oct 2024

(Image supplied)

Marketing

Seth Godin: Ethical marketing and the importance of real value over short-term attention grabs

Mongezi Mtati 28 Oct 2024

Cybersecurity Awareness Month: PR dos and don’ts for a company data breach

Digital

Cybersecurity Awareness Month: PR dos and don’ts for a company data breach

Adam Hunter, Issued by Hook, Line & Sinker 25 Oct 2024

Hospitality

Versatile hospitality qualifications fuel growing demand for graduates

Marna Swanepoel 22 Oct 2024

Why empathy is redefining customer experience in a digital world

CRM

Why empathy is redefining customer experience in a digital world

Liezel Jonkheid 22 Oct 2024

What and how to design: when design thinking and system engineering meet

Higher Education

What and how to design: when design thinking and system engineering meet

Dr Amit Kumar Mishra, Issued by Hasso Plattner d-school Afrika 17 Oct 2024

3RC’s High5 takes off with a phenomenal start in Johannesburg primary schools

Primary & Secondary Education

3RC’s High5 takes off with a phenomenal start in Johannesburg primary schools

Ilhaam Sass, Issued by 3RC 16 Oct 2024

Why a design-thinking partnership is right for your business

Higher Education

Why a design-thinking partnership is right for your business

Issued by Hasso Plattner d-school Afrika 16 Oct 2024

Pepe Marais and Khensani Nobanda talk about their professional relationship.

Loeries Creative Week

#Loeries: The daring partnership between Joe Public and Nedbank

Karabo Ledwaba 11 Oct 2024

Mindfulness and mental wellness in tech: Strategies for staying grounded

Mental health

Mindfulness and mental wellness in tech: Strategies for staying grounded

Deniese Chinnappen, Issued by BET Software 14 Oct 2024

Ignite your creative confidence at Design Thinking Week 2024

Higher Education

Ignite your creative confidence at Design Thinking Week 2024

Issued by Hasso Plattner d-school Afrika 10 Oct 2024

The Red & Yellow Creative School of Business celebrates 30 years of shaping SA’s future innovators

Education

The Red & Yellow Creative School of Business celebrates 30 years of shaping SA’s future innovators

Issued by Red & Yellow 8 Oct 2024