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Retailers Events South Africa

Masterclass In Superior Customer Service Recovery

Are you ready to rewrite the customer service playbook, turning irate customers into brand advocates?

Our premier two-day workshop is designed for those who aspire to handle complaints and transform customer service into a strategic advantage.

With an intense focus on understanding and resolving conflicts with poise and empathy, this masterclass will enhance your professional skills and invigorate your corporate culture with a customer-centric approach bound to infuse every interaction with lasting positivity.

Click here to enrol



Date: 07 November 2024 to 08 November 2024
Venue: Online
Cost: R 12,000 per person


Learn how to handle Angry Customers with Confidence and Care
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