Masterclass In Superior Customer Service Recovery
Are you ready to rewrite the customer service playbook, turning irate customers into brand advocates?
Our premier two-day workshop is designed for those who aspire to handle complaints and transform customer service into a strategic advantage.
With an intense focus on understanding and resolving conflicts with poise and empathy, this masterclass will enhance your professional skills and invigorate your corporate culture with a customer-centric approach bound to infuse every interaction with lasting positivity.
Click here to enrol
Date: 07 November 2024 to 08 November 2024
Venue: Online
Cost: R 12,000 per person
Learn how to handle Angry Customers with Confidence and Care