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![Maja Smith](https://biz-file.com/b/2005/2071456.jpg?1)
Maja Smith
Maja is the Customer Experience Manager at Ford South Africa. While she doesn't care much for cars, she's passionate about leading change and transformation in the customer-facing business. Maja's approach to CX focuses on getting the basics right first. Maja is a UCT Business Science, Marketing graduate with an MBA from the University of Hamburg, Germany. She has a background in Marketing and prior to joining Ford, worked at advertising agencies in the UK and SA.
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